Effects of Generational Gap on Job Burnout within Firefighting Organizations: Focusing on the Mediating Effect of Generational Conflict and Communication Skills

This study aimed to investigate the relationship between generational differences, conflict, communication ability, and job burnout among members of firefighting organizations examine effects conflict ability on burnout. Using a sample 209 firefighters, differences were found be positively related emotional exhaustion, subfactor burnout, was negatively exhaustion. The exhaustion is fully mediated by ability. Although overall indirect not significant, influence These findings provide insight into mechanisms underlying link study’s suggest that despite gap existing within organizations, fostering mutual respect may effective in preventing conflict-related